Challenges and Growth

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The 1990s brought both progress and setbacks. Projects grew, but contributions and fees did not keep pace. A long-range plan was developed, new training for consultants was implemented, and efforts to increase public awareness were initiated. A new marketing strategy targeted schools, healthcare providers, city and county governments, and charity groups.

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In 1993, nearly 10 years after its inception, the Corps faced a sharp decline in projects, members, and gifts. Tough questions were raised about services, professional skills, competition, and the advanced age of most members.

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Fees for some services were introduced, and Pat Mora was named the first full-time and paid executive director. Other new leaders were installed, including a new board chair in 1996, Laura Nichol, senior vice president of Texas Commerce Bank. She was followed by Dale Klamforth of Drake Beam Morin Inc. in 1997 and Gerald Maxwell of El Paso Energy in 1998.

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Major changes came in 1999 under Michael Grasley, former chair of Shell Chemical, who became chair of the board and led a marketing campaign to build strong recognition of the Corps. An aggressive program of client and prospect contacts was implemented, along with new training and recruiting activities. By the end of 1999, donations were rising to support an expanded program. Membership grew to 135, and projects increased to 196, a 27 percent rise from the previous year.

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Consulting specialties now included board training, financial planning, advanced information technology, and strategic planning, among more than 20 specialties. The Corps was credited with providing over $1.5 million in services to nonprofit groups.

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In April 2000, Pat Mora retired after 11 years of service, including six years as executive director. She was succeeded by Gayle McNutt, former vice president at Baylor College of Medicine. The budget had reached $132,000 against contributions of $136,000.

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By 2001, management counseling programs expanded, with 160 representatives from 100 organizations attending 23 free seminars that year. At the year's end, Woody Madden of Exxon was named board chair, leading a board of 17 and an advisory group of seven. The following year, a consultant manual and a statement of professional standards were produced. Client feedback was gathered through questionnaires and interviews to assess strengths and weaknesses.

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By 2003, the number of clients had increased by 58 percent, contributions rose, and the Executive Service Corps of Houston was recognized as a national leader in its field. Late that year, it received a $75,000 grant from the Houston Endowment, the largest single grant in Corps history.